SMS Consent & Text Message Policy
SMS / Text Message Consent Policy
Mediplies Corp (mediplies.com) offers SMS text message notifications to customers who choose to receive them. This page explains how you opt in, what messages you will receive, and how to opt out.
How to Opt In
Customers may opt in to receive SMS messages from Mediplies in the following ways:
- At checkout: During checkout on mediplies.com, you may check the box that reads: "Text me with news, order updates and offers." This checkbox is unchecked by default. Checking it is entirely optional and is not required to complete a purchase.
- By text: You may text the keyword START to our toll-free number 1-888-996-8983 to opt in.
By opting in, you agree to receive text messages from Mediplies Corp at the mobile number you provided. Consent is not a condition of any purchase.
Exact Opt-In Language Used at Checkout
"Text me with news, order updates and offers. By checking this box, you agree to receive recurring automated text messages from Mediplies Corp at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. See our Privacy Policy and Terms of Service."
What Messages You Will Receive
After opting in, you may receive:
- Order confirmations and receipts
- Shipping and delivery updates
- Responses to customer service questions you send us
- Follow-up on quote requests and facility account inquiries
Sample message: "Mediplies: Your order #1234 has shipped! Track it at mediplies.com. Reply STOP to unsubscribe."
Opt-In Confirmation Message
"Mediplies: You are now opted in to receive order updates. For help, reply HELP. To opt out, reply STOP."
How to Opt Out
You may cancel SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send one final message confirming you have been unsubscribed, and you will receive no further SMS messages from Mediplies.
If you wish to rejoin later, simply reply START and you will be resubscribed.
How to Get Help
For help with our SMS program, reply HELP to any message, or contact us directly:
- Email: customerservice@mediplies.com
- Phone: 1-888-996-8983
- Mail: Mediplies Corp, 50790 Tahoe Way, Canton, MI 48187
Message Frequency & Costs
Message frequency varies based on your activity with us. Message and data rates may apply. Mediplies does not charge for SMS messages, but your mobile carrier's standard messaging and data rates may apply. Contact your wireless provider for details about your plan.
Supported Carriers
Our SMS program is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
Privacy
We will never sell, rent, or share your mobile number or SMS opt-in information with third parties or affiliates for their own marketing purposes. Mobile information collected for SMS consent is not shared with third parties for marketing. Please review our Privacy Policy and Terms of Service for full details on how we handle your information.
Last updated: August 2026