Terms of service

Last updated: July 2026

OVERVIEW
This website is operated by Mediplies. Throughout the site, the terms "we", "us" and "our" refer to Mediplies. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in the immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 3 - PRODUCTS & PRICING
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice. We shall not be liable to you or any third party for any modification, price change, or discontinuance of service.

SECTION 4 - SHIPPING & DELIVERY
We ship exclusively within the United States. Estimated delivery times are provided at checkout but are not guaranteed. All shipments are fully insured. In the event of loss or damage, please contact us within 7 days of the estimated delivery date.

SECTION 5 - RETURNS & REFUNDS
We offer a 30-day return policy on most items. Items must be unused and in original packaging. Opened or used medical supplies cannot be returned for safety reasons. Please review our full Return & Refund Policy for complete details.

SECTION 6 - ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. We reserve the right to modify the contents of this site at any time without notice.

SECTION 7 - PROHIBITED USES
You are prohibited from using the site to: violate any laws, infringe upon intellectual property rights, harass or harm others, submit false or misleading information, transmit viruses or malicious code, or interfere with the security of the Service.

SECTION 8 - DISCLAIMER OF WARRANTIES
The Service and all products are provided "as is" and "as available" without any warranties of any kind. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

SECTION 9 - LIMITATION OF LIABILITY
Mediplies shall not be liable for any indirect, incidental, special, consequential or punitive damages. Our total liability shall not exceed the amount you paid for the product in question.

SECTION 10 - INDEMNIFICATION
You agree to indemnify and hold harmless Mediplies and its employees from any claim or demand arising from your breach of these Terms of Service or your violation of any law.

SECTION 11 - INTELLECTUAL PROPERTY
All content on the Mediplies website, including text, graphics, logos, and images is the exclusive property of Mediplies. You may not reproduce or distribute this content without written permission.

SECTION 12 - PRIVACY
Our Privacy Policy governs your submission of personal information. Please review our Privacy Policy at www.mediplies.com/policies/privacy-policy

SECTION 13 - GOVERNING LAW
These Terms of Service are governed by the laws of the State of Michigan. Any legal action shall be brought exclusively in the courts located in Michigan.

SECTION 14 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes are effective immediately upon posting. Your continued use of the website constitutes acceptance of the updated terms.

SECTION 15 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:

Email: customerservice@mediplies.com
Phone: +1-888-996-8983
Hours: Monday - Friday, 10 AM - 7PM Eastern Time (ET)
Website: www.mediplies.com